Crisp gives small teams a shared inbox, live chat, basic CRM, knowledge base and campaigns at a flat monthly price. The chat widget is fast and modern, and everything routes into one inbox — email, chat and social channels — so a two-person team can run support without juggling tools.
The flat pricing is the differentiator: support does not get more expensive the day you hire help. Larger orgs needing deep reporting, SLAs and marketplace apps will still land on Intercom or Zendesk.